The order will reach you within 1-2 working days in Lithuania, within 3-7 working days in Europe, after successful payment of the order.
The package is delivered to the recipient’s address indicated on the package on the next working day after the day of sending the package from Youstis.com.
Before delivering the package to the recipient, the Venipak courier contacts the recipient by phone number indicated on the package and informs him about the estimated delivery time of the package.
If it is not possible to contact the recipient by phone, the Venipak courier delivers the package to the recipient at the recipient’s address indicated on the package.
At the time of delivery, if the parcel cannot be delivered due to no fault of Venipak, the Venipak courier leaves a message of receipt of the parcel in the parcel box of the incoming postal correspondence for the recipient, which indicates the storage address of the undelivered parcel and/or a telephone number, by calling which the recipient of the parcel can receive information about the conditions for collecting the stored parcel.
A parcel that could not be delivered to the address of the consignee due to no fault of Venipak is stored free of charge at the post office / Venipak courier workplace according to the address of the consignee for 15 calendar days from the day of receipt of the parcel at the post office / courier workplace.
A parcel not collected by the consignee or undelivered due to no fault of Venipak is returned to Youstis.com at the end of the storage period.
IMPORTANT: We remind you that you must choose the delivery address where you will be when the courier delivers the goods to you. If you will be at a different address at the selected time, enter it, for example, the address of the workplace.